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Frequently Asked Questions


Sign Up / Get Started

How do I sign up for an account on Browser Jet?
Visit the pricing plan page on our website and select the plan you want to go with. We have a free trial also available on our website. Next, you need to register yourself by entering username and password and proceed to the payment page once you have signed up. You are all set to download the setup!

I forgot my password. How do I reset it?
Visit login page and click ‘forgot your password’ where you will be able to change your password.

How do I start using the browser?
Once you have signed up, you will be able to download the setup of BrowserJet. Install the setup with pre-requisites. Open the shortcut file, browser will ask for your credentials. Enter you email and password. You are all set to use BrowserJet.

Using All Features / VPN

How do I change the IP of my current tab?
By simply clicking on reload with new IP button. Your IP will be changed for the current tab.

How do I use the Accounts Management feature?
Accounts management feature uses groups to save your account information. To use this feature, you will have to save groups in the browser first and then you can save your accounts information. To view the accounts info, you just have to click on the account name and the selected one will be copied to the clipboard.

How will BrowserJet run on multiple IPs?
BrowserJet uses its own VPN and session. Every tab you open has a different IP and session.

How do I take screenshot of a page using BrowserJet?
Simply a click on screenshot button. It will capture an image and save it in your folder.

How do I open up duplicate tabs using BrowserJet?
By clicking on the duplicate tab button you can open up to 10 duplicate tabs of the current website you are browsing.

How do I open the mobile view using BrowserJet?
When you run the BrowserJet exe, you can select view to mobile view. It will allow you to browse the web from a mobile user’s perspective.

Can I manually add my own proxies to BrowserJet?
BrowserJet has its own proxies for users. You cannot manually add your own proxies and only use the ones purchased from us.

What is VPN1 and VPN2?
BrowserJet comes with more powerful proxies, we are now providing two VPNs so that if you feel that VPN1 is down or slow you can run BrowserJet on VPN2.

Billing and Payments

Can I purchase just the browser and not proxies?
Yes, you can purchase the browser (Plan: ROOKIE), but it will run on your local system IP as you do not have VPN.

How secure is the website of BrowserJet for payments and transactions?
BrowserJet uses SSL Certificate to have secure, encrypted communications between a website and browser. Our website in secure for payments and transactions.

What is the source of payments in BrowserJet?
Payments will take place via Stripe Checkout API.

Will my account be automatically renewed after the license period ends?
If you want to automatically renew your account, you need to add a ‘check’ on auto-renewal, in About us window in the browser. You can also uncheck it to stop automatic renewals.

License / Browser VPN

Can I run BrowserJet on multiple systems with one license?
BrowserJet can only be run on one system at a time. If you want to run BrowserJet on another system with similar license, please use your existing license key and enter it in the old user panel, on the registration page of the application.

Will my VPN package be shared or distributed among my licenses or will it be available on single license?
If you purchase CAPTAIN Package from us, the data of VPN bundle will be shared on multiple licenses. Like if you have 5 licenses on your email, it will be shared among all 5 of them.

How will I be charged for the license purchase of the software?
For a new user: You will be charged monthly for your license. For an existing user: You will be charged as per the billing cycle of Proration. Proration is when services are added in the middle of a billing cycle, they are only charged for the time you use them, rather than for a complete month. For example: you have license(s) of BrowserJet with the expiry date of 28th Dec and you want to purchase more license(s) on 29th Nov, you will be charged for the remaining 29 days.


Note:One month will be considered as 30 days.

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